UK Delivery:

All deliveries are tracked as standard. Standard delivery is free of charge for our customers spending > £50. Please allow 2-3 working days for standard delivery. If you are based in London we can arrange a complimentary same-day drop-off for orders over £1000.

We can arrange for next working day Express Delivery for £15 per address across the UK. Express Delivery is complimentary for orders over £1500 to one address.

Express Delivery orders must be placed by 1.30 pm Monday-Thursday, this will ensure they will arrive the next working day, excluding Saturdays and Bank Holidays.

UK Returns

Email: Team@bloomtine.com with your order number and reason for return. Upon receipt of email, our team will advise how to proceed. 

Refunds will be issued up to 14 days from purchase to the original form of tender and processed within 3-5 days of return providing it is returned in the same saleable condition* as when purchased, within 14 days of the date of purchase and if accompanied by the original sales receipt.

Saleable Condition* For a return to be accepted, the item must be unworn, the security tags must remain intact and the packaging must be in reusable condition. This information is clearly stated on the tag for the customer’s information. Should the security tag have been removed, the refund will not be processed.

Kindly note we do not offer refunds on any earrings, fragrance sale or engraved and customised pieces. 

We provide return labels for UK orders, for international orders it is the customers responsibility to return. Customers who are unable to accept goods upon delivery will be billed by the 3rd party logistics company for any costs incurred to return goods.

International Deliveries 

We deliver across the globe, delivery times can take up to 5-10 days. These orders can only be placed via website, if you have additional questions please email (info@bloomtine.com). The final web sale price is the final price you pay to BLOOMTINE. Customs and duties are to be paid by the recipient as billed by the local authorities. To find out more about our policies please get in touch. 

Our team is available Monday to Friday 09:00 - 17:00 and closed public holidays.