Every hand-crafted piece comes with 12-Month Manufacturer Warranty. Simply follow the instructions for the option below that best describes how you purchased or received your piece.

Purchased at a pop-up or boutique within 12 months.

Simply email us proof of purchase and a picture of the item or fill out our form (Please note, select items are eligible for extended warranty if purchased at a corporate pop-up).

After 12 Months (or if no proof of purchase can be provided), we will repair for a small subsidised fee.  

I received my jewellery as a gift

If you have proof of purchase that includes an order number we may be able to help locate your receipt or provide further assistance on how to proceed. 

We accept many types of proof of purchase but if you can't find yours don't worry, you can still take advantage of our Repair Service, for a repair fee.

*The Warranty is not applicable for any items purchased during one of our Sample Sale events and warranty does not cover excessive use and is limited to our discretion.